The reputation of Seven Integration
My response was perhaps not what was expected. We are not a company that sells boxes. That is to say, we do sell boxes, but the reason we are still in business and still growing is because we add value to those boxes. Because we are good at what we do, our clients use us again and again building relationships that develop over years to the point where, at my wedding recently, a client was present. They were as honoured to be there as I was that they came.
The reputation of Seven Integration is what brings in new clients. I consider us part of a service industry, and if I offer a discount I am devaluing the service that Audio7 offer. On the flip side, any company offering a 10% discount on the basis of a phone call is either desperate for the business or has to sell on price alone because they do not offer the level of service we do. And perhaps one is the result of the other?